Brussels Travel – Our Advice

23rd March 2016

If you are planning on travel to Brussels in the next few days, or are in Brussels and want to know what to do, please read below.
International Travel and Healthcare (and onestop4: travel insurance) Policy Holders have the following advice at this time:

We would direct our Policy Holders to check and keep up to date with the FCO advice at all times:
https://www.gov.uk/foreign-travel-advice/belgium

More information can also be found at the Belgium crisis centre website https://5052.fedimbo.belgium.be/fr

Any policyholders injured or killed in these attacks will be covered for Medical Expenses and Repatriation costs and Personal Accident/Permanent Disablement.

Cancellation and Missed Departure claims:

All flights to and from the airport have been suspended. Eurostar have advised they are operating services to Brussels but it will be monitoring the situation closely.
Claims will be considered on a case by case basis for anyone due to travel today. However for any Policy Holders due to travel at a later date (tomorrow etc.) they should talk to their tour operator and flight provider with regard to refund so alternative arrangements can be made.

Disinclination to travel as a result of the situation will not be covered and again we would suggest that the Policy Holders need to talk to their travel agents or tour operators with regard to amending bookings, alternative travel etc.

Curtailment claims:

The Policy Holders will have to support why the trip has been curtailed, we will review each case on its own merits.

Change of policy dates:

In the event the Policy Holder amends their booking or finds alternative travel for different dates we will amend the policy to cover the new travel dates.

Any other claims as a result will be reviewed in accordance with the relevant Policy Terms and Conditions